1.1. Just Compare makes available to you through the Website (and then its call centre) the service of providing a free “energy bill health check” by comparing your current electricity expenses and contract terms to those offered by Just Compare affiliated preferred supplier(s) (“the Service”).
1.2. If you request the Service by submitting your details to Just Compare via the Website, a Just Compare representative will contact you to ask you a list of qualifying questions in order to determine whether Just Compare can assist you either to reduce your electricity costs or obtain more favorable contract terms (“the Questions”).
1.3. You acknowledge and agree that Just Compare assessment of your electricity expenses and contract terms are dependent on the accuracy of your answers to the Questions.
1.4. In providing the Service, Just Compare will rely solely on the product, pricing and service information provided by its affiliated preferred supplier(s) (“Preferred Supplier Information”). Whilst Just Compare uses its best endeavours to ensure the accuracy, completeness and timeliness of the Preferred Supplier Information, it may be subject to change and accordingly Just Compare does not guarantee, and will not be responsible for any damage or loss related to the accuracy, completeness or timeliness of any Preferred Supplier Information.
1.5. Just Compare does not warrant or represent that the Service utilizes the product, pricing or service information of all or a majority of electricity suppliers.
1.6. If Just Compare does not believe it can assist you to reduce your electricity bills through its preferred supplier(s), it may recommend that you make enquiries with a third party electricity supplier which is not affiliated with Just Compare (“Non-Affiliated Supplier(s)”). Just Compare’s recommendation will be based on information obtained directly from the Non-Affiliated Supplier or through the Non-Affiliated Supplier’s website. Just Compare does not guarantee the accuracy, completeness or timeliness of any information relating to a Non-Affiliated Supplier. For the avoidance of doubt, Just Compare makes no representation or warranty in relation to any recommendation provided to you in relation to product, pricing and services of Non-Affiliated Suppliers.
1.7. If you ultimately accept Just Compare’s offer to transfer your electricity supply to Just Compare preferred supplier, Just Compare:
- (a) will provide your personal information collected from the Website (by you completing the on-line form) and from you (by telephone) (“Personal Information”) to its preferred supplier for the purpose of transferring your electricity supply from your current retailer to the preferred supplier;
- (b) will not be a party to your agreement or contract with the preferred supplier; and
- (c) may receive a commission from its preferred supplier(s) which will be independent to and have no affect on the terms of your contract or agreement with the preferred supplier.